Know your rights: robocalls

July 10, 2017

Today, telemarketers send huge quantities of robocalls, usually by using internet-based phone services. While some robocalls are from legitimate companies, others are scams. To help spot an illegal robocall, learn about your rights.

A federal law called the Telephone Consumer Protection Act (TCPA) addresses unwanted telephone solicitations, including restrictions on the delivery of robocalls. Amendments to the TCPA, which became effective November 2015, tightened restrictions on robocalls by requiring callers to obtain certain permissions prior to calling.

Here’s what to know about the TCPA:

To help reduce unwanted calls: