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Robocalls 101

Robocall Myths

Robocall Initiative

Just Don't Answer Robocalls

Robocall Spoofing

What is a robocall?

Robocalls are auto-dialed calls that deliver a prerecorded message.

Legal robocalls may include calls from your doctor’s office reminding you of an appointment; calls from your child’s school with weather-related information; etc.

Illegal robocalls are calls that you have not consented to that generally try to get you to pay for something or to give away personal information.

What should I do if I get a robocall?

JUST DON’T ANSWER. Let the call go to voicemail and then research what is said on the voicemail to see if it’s legitimate. If you do pick-up, don’t press any numbers. By doing this, you are confirming that you have a live phone number; this may cause you to receive more robocalls.

Why does the call look like it’s coming from my area?

This is known as spoofing. Scammers use spoofing to entice you into answering. Scammers may use your area code and exchange, or they may use a number to make who they are pretending to be seem more legitimate.

How can I report illegal robocalls?

You can text the word “ROBO” to 888111, or click here to report illegal robocalls.

Download the Unwanted Call Notification PDF Form

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